Delivering Healthcare to Inmates

Rebecca Patterson '18

We recently got the chance to catch up with Sylvie Stacy ‘07 (formerly Sylvie Boiteau).  Since leaving Olin, Sylvie received an MD from University of Massachusetts Medical School and a Master’s of Public Health  from Johns Hopkins Bloomberg School of Public Health.  She is now Corporate Medical Director for NaphCare, Inc, a company dedicated to implementing cost-effective, quality services to meet their clients’ needs.


Tell us more about NaphCare, Inc and what you do there.

I work at a company that provides healthcare services at jails around the country. I oversee the medical care being provided. We also have our own electronic health record system that is specifically designed for inmates; I work on making improvements to that from a clinical standpoint.


What is a typical day of work like?

First, I hit the Keurig. Then I generally have a set of patient records to review - high-risk patients or patients with high medical bills. I discuss these with the medical providers at the jails and come up with a plan for patient management. I often meet with the IT department to discuss changes to our EHR (electronic health records), pharmacy staff to discuss updates on medications, Human Resources to help recruit new jail physicians, and the legal team to discuss patient deaths or bad outcomes.

Much of my day is spent responding to emails or calls from our jail sites about clinical issues that arise - e.g. What should we do about a pregnant patient withdrawing from methadone when the nearby methadone clinic went out of business? What should we do if an inmate with Ebola is brought into the facility? Some days, I travel with the sales team to give presentations to potential clients, or I travel to the jails to help get ready for audits, visit with county sheriffs and other administration, or help with acute issues taking place within the jail clinics.


Are you able to incorporate your engineering background into what you do now?

Yes, I helped develop an electronic health record system, and I used my engineering skills for that.  


What advice do you have for Oliners who might be pursuing a different path from engineering?

Figure out any ways that engineering is related to what you're pursuing, even tangentially. Then capitalize on those.


What do you feel you are doing that's innovative?

NaphCare's EHR system is definitely innovative when it comes to correctional health. Most jails still use paper medical charts. We also use telemedicine which, in some settings, is being met with resistance because some people are concerned it will result in poor care. We're working to demonstrate that it actually improves care in the jail setting.


How have you made a difference in the world since leaving Olin?

I have helped to save you tax money by ensuring that health care services provided in jails are cost-effective!


How did your time at Olin prepare you for the real world? Looking back, how did Olin help you get to where you are today?

It helped me learn to work efficiently and prioritize, and it helped me decide what things are truly important to me in life.


Do you have time for fun? What do you like to do?

Oh my yes!! I like to cook, garden, spend time with my husband, go hiking & camping, and work out.


Advice for current students?

Don't burn bridges with anyone.




Posted in: Alumni Speak, Making a Difference