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Susan M. Puglia

Susan M. Puglia is IBM Vice President of Global University Programs & Vice Chair of the IBM Academy of Technology.  The IBM Academy of Technology is a society of IBM technical leaders organized to advance the understanding of key technical areas, to improve communications within and development of IBM's global technical community, and to engage clients in technical pursuits of common value.  In this role, Susan provides direction to IBM Academy of Technology (AoT) members and the Academy Leadership Team (ALT) members who dedicate time to leading strategic technical projects and activities.   In her University Relations role, Susan leads an extended team who work across the IBM enterprise to build relationships of mutual value with targeted universities in areas of collaborative research, skills readiness, recruiting, revenue generation, community responsibility and regional economic development.   This role leverages Susan’s 30+ years of experience leading technical organizations in product development, technical sales, and Information Technology.  

Prior to this role, Susan served as IBM Vice President, Global Sales Technical Leadership leading the worldwide development, deployment and effectiveness of IBM's client technical enterprise architects, who define enterprise architectures and design solutions for IBM's clients.

Earlier in her IBM career, Susan held various technical and management positions in mainframe systems and software development and product management.  That led her to executive positions in both IBM’s Systems and Technology Group, and Software Group, in which she led operating systems development, web application server development, IBM's virtualization solutions, systems and storage design and architecture, and user technologies.  Leveraging her development management experience, Susan spent three years leading IBM's corporate quality initiatives and process transformations for client technical support and development, in which she led improvements for several of IBM's critical processes, spanning multiple business units globally.   Susan also worked for IBM’s CIO for two years setting the direction for IBM's information technology, establishing IBM's global IT infrastructure and applications’ standards and architecture, and managing the worldwide deployment of these technologies.

Susan is passionate about and committed to developing technical and business talent and has established and leads three IBM-wide global programs aimed to attract, develop and progress women in technical career paths to achieve the executive levels.

Susan is a graduate of New York University where she received a Bachelor of Arts in Computer Science and Math, and an MBA in International Business and Finance.  She serves as a member of the Board of Trustees for Rochester Institute of Technology. Susan is married and the mother of two children.